Case Study: ManaMed achieves 50% more orders and 50% less order-management labor with Zoey

ManaMed increases sales with less effort, thanks to Zoey's suite of capabilities

ManaMed, a growing B2B supplier, was burdened by manual email orders, repeated data entry across systems and frequent pricing errors on invoices. To address these issues they moved to Zoey’s eCommerce solution—using Zoey’s self-service order portal, customer-specific pricing and open APIs—to centralize ordering and pricing.

Zoey implemented a customer portal with role-based accounts, catalog visibility and APIs for bulk order and pricing imports, eliminating most data-entry mistakes and freeing salespeople to onboard new customers. As a result, ManaMed reports 50% more orders and 50% less labor required to manage orders, faster fulfillment and better cross-sell opportunities thanks to Zoey.

ManaMed

Erik Lorenz

Chief Information Officer