Case Study: Professional Medical Fulfillment achieves a 45% sales lift and tens of thousands in cost savings with Zoey

Better tools for customers and salespeople leads to a dramatic sales lift for PMF

Professional Medical Fulfillment (PMF), a specialty medical-supply company founded in 2005, needed a powerful, easy-to-manage eCommerce platform so their small team could operate without costly outside developers. After finding Magento too burdensome and Shopify too consumer-focused, PMF selected the Zoey SaaS eCommerce platform to support both B2B and B2C customers on a single site.

Zoey’s solution—featuring a unified storefront, Visual Design Editor, B2B capabilities like sales quotes and customer groups, and hosted SaaS management—allowed PMF to take more control in-house and be more responsive to customers. Since launching their Zoey site PMF has seen a 45% increase in sales, online revenue grow to 10% of business (up from 2%), and roughly $20K in annual cost savings (tens of thousands overall) from reduced hosting, maintenance, and developer expenses.

Professional Medical Fulfillment

Joan Van Veen

VP of Marketing