Case Study: Hawkins HVAC Distributors achieves improved B2B ecommerce performance with Znode

Hawkins HVAC Distributors heats up b2b ecommerce with znode

Hawkins HVAC Distributors needed to modernize its B2B ecommerce experience after its existing platform limited personalized product selection, search by multiple attributes, and access to branch location information. The company also wanted a solution that could integrate smoothly with its Infor CloudSuite Distribution ERP while improving site performance and providing educational content for dealers. Hawkins chose Znode to address these challenges.

Using Znode, along with channel partner Xngage, Hawkins implemented a more flexible ecommerce site with CMS-driven content, improved site search, store location tools, multi-catalog product management through PIM, and account-based pricing. Znode’s native ERP connector simplified integration with Infor CloudSuite Distribution, and the new site delivered better stability and user experience, including 100% uptime since launch.

Hawkins HVAC Distributors

Melanie Cochran

Vice President of Operations