Case Study: a radiology practice achieves 100% uptime and 30% telecom cost savings with zLinq

Large Telecom Company - Customer Case Study

A radiology practice with 50 employees and 16 locations was experiencing frequent network outages that severely impacted patient care. During these outages, which occurred at least monthly, critical patient data from emergency rooms would arrive incomplete, causing treatment delays of 4-6 hours. The practice was dissatisfied with the high turnover and inconsistent support from their large telecom carriers, which necessitated constantly re-educating new resources on their network. They turned to zLinq for a more reliable and cost-effective solution.

zLinq migrated the radiology practice from an unstable IP network to a redundant Metro Ethernet service, guaranteeing 100% uptime and a maximum 15-minute Mean Time to Repair. This solution provided the practice with a high level of support typically reserved for only the largest clients of major telecoms. As a result, the client achieved complete network reliability for all 16 sites and reduced their overall telecom costs by over 30%. These significant savings provided the ROI necessary to maintain services at rural clinics, ensuring patients could continue to get their x-rays read by outside radiologists.