Case Study: a large healthcare company achieves 31% first-year IT savings with zLinq

Healthcare IT Caught between Audit and Agent on Cost-Cutting

A large healthcare company with over 10,000 employees was tasked with reducing its IT costs by 10% without impacting service levels. The company struggled with managing a complex telecom environment across 170 locations and a previous audit had failed to deliver savings. zLinq was engaged to implement its Telecom Lifecycle Management solution to address this challenge.

zLinq’s solution provided software and staffing to replace manual processes, centralizing over 600 accounts from 20+ providers into a single portal. This allowed the company to offload administrative tasks and renegotiate services effectively. zLinq delivered $734,000 in annual savings in the first year and $2.2 million annually over seven years, far exceeding the initial goal while improving operational visibility and control.