Case Study: an 80-location financial services institution reduces telecom costs and streamlines migrations with zLinq

Financial Services Institution Growing Too Quickly to Control Costs

An 80-location financial services institution was growing rapidly through acquisitions but lacked the resources to manage its complex telecom environment. The inherited systems and overpriced contracts created a significant administrative burden for its small IT team, which struggled with cost control and vendor management without adequate benchmarking data. The institution turned to zLinq for its telecom lifecycle management services to address these challenges.

zLinq renegotiated vendor contracts, established a new SLA cadence, and took the lead on managing telecom administration. This resulted in immediate savings, including a 50% reduction on one circuit for over $8,000 in annual savings and a potential $84,000 in savings from upcoming renewals. By offloading these tasks to zLinq, the institution’s IT team was freed to focus on core priorities like accelerating its migration to new technologies.