Case Study: Pharmaceutical Company reduces eDiscovery costs with ZL Technologies

Pharmaceutical Company - Customer Case Study

A Fortune 500 Pharmaceutical Company, operating in a highly litigated industry, needed a better way to manage eDiscovery across billions of documents stored in a legacy system that did not scale. The company struggled with siloed repositories, poor preservation capabilities, and limited visibility into documents before export, making early case assessment slow, costly, and inconsistent. ZL Technologies was selected to help address these challenges with its unified information management and eDiscovery platform.

ZL Technologies implemented comprehensive enterprise search, automated preservation, and built-in analytics to give the customer a single platform for finding, preserving, and reviewing data. The solution virtually unified disparate sources, automatically preserved relevant documents, and enabled users to analyze results before export, reducing the volume sent to outside counsel. As a result, the company cut documents sent to review by over 40% and lowered overall eDiscovery costs by 23%.