Case Study: Dimence Groep achieves secure, compliant healthcare communication with Zivver

Safeguard sensitive patient data when emailing

Dimence Groep, a parent foundation for eight mental healthcare sub foundations, faced challenges with cumbersome secure communication processes. Their employees occasionally mishandled sensitive patient data, creating compliance risks with regulations like NTA 7516. They needed a solution from ZIVVER that was easy for all staff and clients to use while also supporting the individual branding of their different member organizations.

ZIVVER implemented its secure email solution, which integrated directly into the organization's Outlook and Azure environment. The platform’s user-friendly interface, real-time security prompts, and recall functionality made secure communication intuitive for staff. For clients, automated onboarding emails and two-factor authentication ensured easy and secure access. The solution provided a compliant way to communicate, supported the unique branding of each sub foundation, and became a seamless part of daily operations.

Fetal Medicine Centre

Michalis Koutalianou

Practice Manager