Case Study: Preston City Council simplifies secure email access with Zivver

Preston City Council simplifies secure email for 150,000 residents with ZIVVER

Preston City Council, a public sector organization, faced challenges with its previous secure email solution which required recipients to create accounts, leading to poor engagement from residents and third-party partners. They needed a more user-friendly and accessible system that could integrate with their existing M365 and Barracuda archiving solutions to protect sensitive data across a workforce with varied digital skills. They turned to the secure email service from vendor ZIVVER.

ZIVVER provided a solution that seamlessly integrated with M365 and did not require recipients to create an account, drastically simplifying the process for all users. The implementation, which included a collaborative proof of concept, ensured emails were both encrypted and properly archived to meet compliance needs. The council achieved a more cost-effective, secure, and user-friendly platform, resulting in significantly improved engagement and efficient service delivery.

Preston City Council