Case Study: University of New Haven streamlines communications and cuts costs with ZIRO Technologies and Microsoft Teams Phone

University of New Haven saves $110K+ annually with ZIRO Technologies Inc.

The University of New Haven was facing significant challenges with its outdated Cisco Call Manager system, including high annual licensing fees, looming hardware replacement costs, and limited IT resources. To modernize its communications without disrupting operations, the university partnered with ZIRO Technologies Inc. for a solution leveraging Microsoft Teams Phone.

ZIRO Technologies Inc. implemented a strategic phased rollout to Microsoft Teams Phone, providing end-to-end technical support and user training. This solution saved the university over $110,000 in annual licensing fees, avoided $250,000 in hardware costs, and reduced help desk tickets by 80%, all while successfully migrating over 1,000 users.

University of New Haven