Case Study: BCF Business Law modernizes communications with Microsoft Teams Phone and ZIRO Technologies

BCF Business Law migrates 600 users to Microsoft Teams Phone with ZIRO Technologies

BCF Business Law, a law firm based in Montreal, faced the complex challenge of migrating its communications from a legacy PBX to Microsoft Teams Phone. The firm required a solution that would ensure no disruption for its lawyers working under tight deadlines and that would meet strict data privacy regulations for sensitive communications. ZIRO Technologies Inc. was engaged to help execute this risky platform change.

ZIRO Technologies Inc. implemented a solution using its Direct Routing as a Service (DRaaS) to connect Microsoft Teams to the existing carrier, allowing the legacy and new systems to coexist during the migration. The vendor successfully moved 600 knowledge workers to a headset-only setup, unified two Quebec sites on one platform, and received no negative feedback from users. This streamlined BCF's voice-enabled workflows and positioned the firm for future growth.

BCF Business Law