Case Study: SuprSend increases sign-up conversion with Zipy

SuprSend increases signup conversion by 25% with Zipy

SuprSend, a third-party notification system provider, faced significant customer drop-offs during their signup and onboarding processes, which risked revenue loss and negative brand perception. They turned to Zipy to help identify and understand these usability issues, especially before a high-traffic Product Hunt launch.

By implementing Zipy's platform to study live user sessions and identify errors, SuprSend could proactively fix problems before customers reported them. The solution from Zipy resulted in a 25% increase in sign-up conversion, a 30% reduction in churn after proof-of-concept, and a 20% increase in customer satisfaction.

SuprSend