Case Study: Vale of Glamorgan County Council streamlines recycling centre bookings with Zipporah

Reduce, reuse, recycle Vale of Glamorgan council adopts the Zipporah recycling solution

Vale of Glamorgan County Council needed a better way to manage online bookings for its recycling centres during the pandemic. Zipporah Ltd offered its software free to local authorities, and the council adopted the system to support its recycling service and improve access for staff and the public.

Zipporah Ltd then developed a dedicated Recycling Centre booking and management module with input from the council. The solution added recycling-specific controls, including booking limits per vehicle or resident by day, week, month, or year, plus permit payments integrated with the council’s payment engine. The result was a successful rollout with positive feedback from citizens and council staff, leading Vale of Glamorgan County Council to continue and expand its use of Zipporah’s platform.

Vale of Glamorgan County Council