Case Study: Peterborough Council advances digital registrar services with Zipporah Ltd

Peterborough Council enables 24/7 ceremony planning with Zipporah

Peterborough Council, a long-standing client of Zipporah Ltd, sought to enhance its digital strategy and modernize its Registrar’s department by upgrading its existing Zipporah Registrar core diary solution. The council aimed to add new online services, reduce manual tasks, and improve the overall experience for both staff and the public.

Zipporah implemented an upgraded core diary solution that included hosting, a payment integration, a copy certificates module, and a new ceremony planner module. This allowed citizens to book and pay for services online, which reduced cash handling discrepancies and manual intervention. The solution significantly improved internal workflow for staff and provided the public with a convenient, 24/7 method to plan their ceremonies.

Peterborough Council