Case Study: Kitchen Stuff Plus achieves streamlined, engaging store communications and improved compliance with Zipline

How Kitchen Stuff Plus Found Unexpected Joy in Communications

Kitchen Stuff Plus, a leading Canadian housewares retailer, was challenged by fragmented, unreliable store communications—using email, Basecamp, texts and calls with no way to confirm messages or task completion. Zipline was introduced as a single source of truth, offering a store communications and task-management platform tailored to retail operations.

Zipline implemented its combined communications-and-tasks solution, enabling targeted messaging, read confirmations, task tracking, and assessments/surveys for documented employee health screening. As a result, Kitchen Stuff Plus moved from dry, inconsistent directives to engaging, on‑brand communications, improved fleet engagement and compliance, and can now verify actions and maintain records—backed by dedicated account support from Zipline.

Kitchen Stuff Plus

Eryn Curran

Kitchen Stuff Plus