Case Study: Festival Foods achieves 90% store execution within weeks and 86% faster assessments with Zipline

How Festival Foods Increased Store Execution to 90% Within Weeks

Festival Foods, a Wisconsin family- and employee-owned grocer with 40 stores and more than 8,000 associates, faced staffing shortages, growing omnichannel complexity and difficulty measuring execution across departments. To streamline communication, boost accountability and keep teams focused on service, Festival Foods adopted Zipline’s Operational Excellence platform.

Zipline provided targeted communications and task management, Groups messaging, mobile store audits and a centralized Resource Library, enabling visibility into readership and completion. Within six weeks Festival Foods achieved 93% readership and a 90% execution rate (more than 3x the 29% industry average), scheduled over 80% of communications, and cut in-store assessment time from 3 hours to 25 minutes (about an 86% reduction), while reducing email noise and improving real-time accountability. Zipline’s platform and implementation support drove these measurable operational gains.

Festival Foods

Michael Siakpere

Market Store Director