Case Study: Northwestern Mutual saves 18% and increases spend under management with Zip

Northwestern Mutual saves 18% on $1B+ in procurement spend with Zip

Northwestern Mutual, a major financial services company, faced significant challenges in managing over $1 billion in procurement spend. Their processes were fragmented across disconnected channels like email and Slack, and their existing Coupa system was rigid and difficult to adapt. This lack of a unified intake and visibility created compliance risks and inefficiencies for the organization.

By implementing the Zip platform, specifically its Intake-to-Procure and Procure-to-Pay products, Northwestern Mutual established a single, configurable front door for all requests. The solution provided by Zip integrated workflows and connected critical systems, ensuring consistent compliance and risk reviews. As a result, Northwestern Mutual achieved 18% cost savings, increased spend under management by 20%, and gained complete, real-time visibility into their procurement process.

Northwestern Mutual