Case Study: Clutter increases PO-backed spend and procurement visibility with Zip

Emphasizing visibility and independence at Clutter

Clutter, a high-growth tech-enabled moving and storage company, turned to Zip to help build its procurement function from the ground up. Before Zip, purchasing was handled by Finance in NetSuite, but the process was slow, fragmented, hard to track, and required extensive manual work across Slack, email, IT, legal, security, and finance approvals.

Zip implemented its intake-to-procure solution at Clutter in under eight weeks, integrating with NetSuite, Okta SSO, and Slack to create a single, automated workflow with clear visibility for requesters and approvers. As a result, Clutter increased PO-backed spend from 64% to 82%, improved procurement savings by 24.5%, and reduced coding/configuration errors on requests to nearly zero, while also creating one central vendor repository so renewals are never missed.

Clutter