Case Study: Datadog achieves 75%+ faster procurement cycle times with Zip

Datadog cuts purchase cycles to 4.9 days with Zip

Datadog, a cloud-based observability and security platform, faced a fragmented procurement process with requests scattered across multiple disconnected systems like Coupa and JIRA. This lack of integration forced manual data transfer, created unmeasurable cycle times of 30-60 days, and led to procurement being viewed as a roadblock. The company partnered with Zip to implement its intake-to-procure and procure-to-pay solutions to streamline operations.

Zip provided a centralized intake system with unified approvals and out-of-the-box integrations, ultimately replacing Coupa. This solution dramatically reduced cycle times by over 75%, with purchases closing in just 4.9 days. The transformation allowed Datadog's procurement team to grow and evolve into a strategic business partner, focused on category management and supplier strategy instead of manual tasks.

Datadog