Case Study: Manvia achieves centralized field operations and 200% productivity gains with Zinier

Facility Management Provider Leverages End-to-end Automation to Centralize Operations

Manvia, a facility management provider based with a team of 600 experts, struggled with disparate operational processes and a lack of visibility after an acquisition. These challenges, which included managing third-party contractors and adhering to strict service level agreements, risked financial penalties and hindered scalable growth. To address this, Manvia partnered with vendor Zinier to implement its field service automation platform.

Zinier's solution centralized data through end-to-end orchestration workflows, providing real-time operational visibility and digitizing mobile workflows for technicians. The platform was deployed in just 8 weeks. The results for Manvia were significant, including a 200% productivity gain for back-office personnel, a 10% improvement in SLA adherence, a 15% increase in new service revenue, and approximately $5 million in annual operational savings.

Manvia