Case Study: MegaPath achieves automated network control and reduced overages with ZIN Technologies' Watchdog

MegaPath automates 500,000 customer connections with ZIN Technologies

ZIN Technologies developed a solution for MegaPath, a nationwide provider of integrated voice and data communications. The customer's challenge was the need for an automated, event-driven system to manage its broadband connections, such as suspending service or changing plans based on specific usage triggers, as building such a system in-house was too expensive and time-consuming.

The vendor implemented an automated feature called 'Watchdog' using Porthos. This real-time solution triggers actions like suspending connections or moving them to different rate plans based on data usage, location, or session limits. For ZIN Technologies, the result was a fully automated system that saves MegaPath significant time, effort, and manpower by performing these actions independently and sending daily notification emails, eliminating worries about overages.

MegaPath