Case Study: Avanath Capital Management enhances resident quality of life and boosts investment returns with Zillow

Avanath Capital Management - Customer Case Study

Avanath, an owner and manager of affordable and workforce housing featured in Zillow Group’s #RenterProud spotlight, faced the dual challenge of improving residents’ quality of life while driving strong operational and financial performance across a growing coastal portfolio. Balancing tight budgets, regulatory standards and investor expectations meant leadership had to deliver better living conditions and services without sacrificing returns.

Senior VP Nicholas Dunlap implemented a resident-first strategy — immediate property upgrades, stronger maintenance and customer service, rigorous due diligence to keep top staff, and partnerships with social-service nonprofits — to solve problems at the building and individual level. The approach yielded measurable results: optimized marketing and operations, two stellar HUD REAC inspection ratings, improved resident satisfaction, and stronger investment performance, creating a compelling social-impact story for investors.

Avanath Capital Management

Nicholas Dunlap

Avanath Capital Management