Case Study: Avanath Capital Management achieves stronger resident trust and community engagement with Zillow

Avanath Capital Management - Customer Case Study

Avanath’s Oak Village Preservation in Oakland is a 117‑unit affordable housing community that faced the ongoing challenge of running a safe, respectful and stable property while balancing rent collection, resident privacy and neighborhood issues like youth mischief, gangs and limited resident resources. After Avanath’s acquisition, community manager KD Frazier took the lead to rebuild trust and foster a stronger sense of home among residents.

KD addressed the challenge with a clear, consistent approach grounded in respect, fairness and service: he set boundaries by keeping business in the office, built one‑on‑one relationships, coordinated resident services referrals, and led neighborhood outreach and safety efforts. The result was a more secure, engaged community where residents feel dignified and supported, operations run more smoothly and the property reflects a renewed sense of home and stability.

Avanath Capital Management

KD Frazier

Avanath Capital Management