Case Study: Deutsche Bahn improves ICE passenger information displays with Zigzag

Deutsche Bahn redesigns ICE passenger displays with Zigzag for 98 million travelers a year

The customer Deutsche Bahn faced a challenge with the outdated passenger information displays on its ICE trains. The existing solution did not align with the company's modern brand guidelines and received feedback that the information was hard for passengers to understand. Deutsche Bahn partnered with the vendor zigzag to redesign this digital system.

zigzag developed a new, modular design system that was thoroughly tested and validated for real-world use. The solution adhered to strict accessibility standards and was implemented within the constraints of the existing hardware. As a result, the redesigned display system is now being rolled out across the entire ICE fleet, providing a clearer and more intuitive experience for over 98 million annual passengers and receiving positive reviews.

Deutsche Bahn