Case Study: Teva Pharmaceuticals streamlines incident management with ZigiOps

Teva Pharmaceuticals streamlines incident management with ZigiWave (ZigiOps) in real time

Teva Pharmaceuticals, a global leader in generic medicines, faced a challenge with fragmented alert data from its SolarWinds and Foglight monitoring systems. This manual and disjointed process led to delayed incident resolution and inefficient operations. To address this, they turned to the ZigiOps integration platform to unify alert management with Operations Bridge Manager (OBM).

Using ZigiOps, Teva integrated both SolarWinds and Foglight with OBM. The solution provided real-time alert polling and event creation, centralizing all incident tracking. This resulted in significantly improved operational efficiency, faster response times, and a more proactive approach to maintaining their critical IT infrastructure.

Teva Pharmaceuticals