Case Study: Cambia Health achieves faster issue resolution with ZigiOps integration platform

Cambia Health speeds issue resolution with ZigiWave (ZigiOps) and supports 3 million members with real-time Jira-Remedy sync

Cambia Health Solutions, a prominent healthcare organization, faced a challenge with manual data transfers between their BMC Remedy and Jira systems, which created risks of errors and bottlenecks. They selected the ZigiOps no-code integration platform to establish a seamless and dependable integration between these systems to eliminate these issues.

The solution implemented by ZigiOps was a real-time, bi-directional integration that automatically synchronized incidents and updates between BMC Remedy and Jira. This eliminated manual work, minimized errors, and drastically accelerated issue resolution, leading to heightened customer satisfaction and marked improvement in collaboration across Cambia Health's IT teams.

Cambia Health Solutions