Case Study: Amdocs Enhances IT Monitoring with ZigiOps

Amdocs speeds event and topology sync with ZigiWave (ZigiOps)

amdocs, a global leader in software and services for communications and media companies, needed to integrate its AppDynamics and Operations Bridge Manager (OBM) systems to gain real-time visibility into application performance and streamline event management. This challenge required a solution to efficiently transfer crucial monitoring data between these platforms to enable quicker incident response and maintain operational efficiency.

ZigiOps provided a no-code integration platform to seamlessly connect AppDynamics with OBM. The solution automated the transfer of health rule violations, events, and topology data, which improved the speed of incident detection and response. By using ZigiOps, amdocs reduced manual effort, minimized errors, and achieved a more proactive IT monitoring approach, ultimately bolstering service reliability for its clients.

Amdocs