Case Study: Traditional Stone connects sales and production with Zigaflow

Traditional Stone logs 0 unreturned enquiries with Zigaflow

Traditional Stone, a natural stone supplier, faced challenges with disconnected systems where many customer enquiries were going unreturned and lacked a proper follow-up process. Their previous system, Sage 50, was stretched beyond its limits. They turned to the vendor Zigaflow to find a solution that could connect their entire customer journey.

Implementing Zigaflow provided a unified platform that integrated sales and production, covering everything from enquiries and quotes to orders and works orders. The solution from Zigaflow resulted in every enquiry being logged and chased, completely eliminating unreturned calls. The platform achieved wide daily adoption across all staff, including those who were not tech-savvy, creating full visibility for every job.

Traditional Stone