Case Study: US Electrical Supply Industries achieves a seamless omnichannel eCommerce presence with Ziffity

US Electrical Supply Industries (usesi) unifies 14 websites in 9 months with Ziffity

The customer, US Electrical Supply Industries (USESI), a major U.S. electrical distributor, faced the challenge of expanding beyond its conventional B2B portal to improve customer experience and strengthen its digital footprint. USESI needed a flexible and robust eCommerce platform to support its omnichannel vision and selected Ziffity for its Magento expertise to implement a solution.

Ziffity implemented a comprehensive Magento-based solution, migrating USESI from a legacy system and integrating over 10 third-party systems, including ERP and PIM. The solution included multi-site implementation for 11 brands, performance optimization, and B2B-centric features. As a result, Ziffity helped the store achieve a loading time of under 3 seconds and provided a resolution time of 2 hours for critical issues, significantly enhancing USESI's omnichannel presence.

US Electrical Supply Industries (usesi)