Case Study: Thriving Chiropractic boosts patient reactivation and adds $39,000 in annual collections with zHealth Patient Plus

From over 1,500 inactive patients to $39,000 in annual collections from the same patients

Thriving Chiropractic, a chiropractic clinic, was struggling with a high number of patients who had dropped off from care. The staff was frustrated with inefficient manual phone call reminders that were largely ignored. To address the challenge of reducing inactive patients and increasing revenue, the clinic turned to zHealth and implemented its Patient Plus reactivation software.

zHealth's solution used machine intelligence to automatically identify and text inactive patients, bringing them back to the practice. By implementing zHealth Patient Plus, the clinic completely automated its recall process, which resulted in 59 additional appointments per month and $39,000 in annual collections from previously inactive patients. The staff saved significant time, allowing them to focus on improving the patient experience.

Thriving Chiropractic