Case Study: Thriving Chiropractic reactivates dropped-off patients and generates $252K with zHealth Patient Plus

Chiropractic Clinic's Success Bringing Back Dropped-Off Patients, Generating $252K Revenue

A chiropractic clinic in California, Thriving Chiropractic, was facing significant challenges with patient retention and staff efficiency. Their outdated system lacked automated recall capabilities, leaving them unaware of patient drop-offs and forcing staff to spend excessive time on manual phone calls for reminders. To address this, they partnered with zHealth and implemented their chiropractic software along with the Patient Plus module for automated patient reactivation.

The zHealth solution used machine intelligence to automatically identify and message over 2,600 inactive patients. This automated process resulted in 2,167 booked appointments from reactivated patients, generating an additional $252,644 in revenue over twelve months. By automating recalls and reminders, zHealth also freed up staff time for other tasks, improving overall clinic operations and patient care.

Thriving Chiropractic