Case Study: Cassis doubles productivity with ZetesMedea Voice from Zetes

Productivity doubles thanks to voice picking at Cassis

Cassis, a Belgian clothing retailer with stores across Belgium, Luxembourg, France and the Netherlands, faced growing logistics complexity as its network expanded and e-commerce activity increased. To keep up with more orders, more destinations, and mixed product characteristics such as folded, hanging, piece and bulk, the company needed a faster and more flexible warehouse process. Zetes provided the voice-picking technology, ZetesMedea Voice, to help modernize operations in the distribution center.

With ZetesMedea Voice from Zetes, Cassis streamlined cross-docking, put-away and order picking through hands-free, speaker-independent voice guidance combined with scanning. The result was a major productivity boost, fewer errors, and faster deployment of temporary workers, while the same team of 11 employees now handles over 20,000 clothing items for 130 sales outlets. Zetes’ solution also reduced total cost of ownership and gave Cassis a scalable platform for future expansion.

Cassis

Monique Courant

Information Technology & Logistics Manager