Case Study: Dirck III boosts picking speed and accuracy with ZetesMedea Voice from Zetes

Picking 20 extra packages per hour at Dirck III

Dirck III, one of the largest liquor store chains in the Netherlands, needed a faster and more accurate order-picking process at its Zundert distribution centre. Its existing sticker-based picking method caused errors, lost labels, and inefficient routes, prompting the company to look for a better solution from Zetes, using the ZetesMedea Voice system.

Zetes implemented ZetesMedea Voice integrated with Dirck III’s SAP ERP environment, enabling speaker-independent, hands-free voice-directed picking and optimized warehouse routing. The result was a productivity increase from about 160 to at least 180 packages per hour, with peaks of 225 for larger orders and over 300 for special offers, while picking accuracy reached 99.5% and order errors were reduced to a minimum.

Dirck III

Jan van der Nagel

DC Manager