Case Study: Tilkee strengthens employee engagement and internal communication with Zest

The challenge of internationalization and company growth

The customer, Tilkee, a company providing a digital document tracking solution, faced the challenge of maintaining a strong, caring company culture and close manager-employee bonds during a period of rapid international growth and expansion into new markets. To address this, they partnered with the vendor Zest to implement an employee engagement tool.

Zest provided its platform, specifically highlighting its engagement meter feature, which allowed Tilkee to gather monthly, real-time feedback from employees. This enabled managers to identify and react to issues quickly before they escalated, fostering open communication and trust. The solution successfully integrated new international teams, created a stronger sense of community, and allowed the company to proactively support individual employees, maintaining its dynamic work environment as it grew.

Tilkee

Sylvain Tillon

Co-founder