Case Study: Socotrap strengthens internal communication with Zest

Socotrap - Customer Case Study

Socotrap, a construction and contracting SME with 150 employees, faced challenges in internal communication and employee engagement. Employees sought more transparency, a better way to share ideas, and a stronger sense of belonging. To address this, the company partnered with the vendor Zest to implement its internal communication and HR platform, which includes modules like Listen for polls and Share for feedback.

By implementing Zest, Socotrap launched regular employee polls that achieved a 75% participation rate, leading to new initiatives like a quarterly newsletter. The tool provided a space for employees to share ideas and project updates, which improved team spirit and streamlined the reporting of operational issues. The measurable impact included identifying key areas of employee frustration and providing managers with a better tool to monitor team motivation and engagement.

Socotrap

Gaëlle Gavalda

Human Resources & Recruitment Manager