Case Study: Hardloop boosts feedback, HR efficiency, and OKR alignment with Zest

Regular feedback and clear objectives to sustain business growth

Hardloop, a fast-growing French e-commerce platform for outdoor sports, faced challenges with internal communication and unstructured HR processes as its workforce rapidly expanded and became geographically dispersed. Their goals were to improve feedback collection, modernize performance reviews, and implement the OKR method for clear objectives. To address this, they turned to the vendor Zest and its platform.

Zest provided a solution through its Listen and Perform pillars, specifically the Mood, Survey, and Check-in modules. This allowed Hardloop to gather real-time employee feedback, conduct insightful surveys, and establish structured management rituals. The results included more fluid communication, a fully implemented and effective OKR system that increased departmental efficiency, and a more structured HR strategy that saved time and increased employee satisfaction.

Hardloop

Julien Jérémie

Co-founder