Case Study: U Enseigne boosts manager engagement and HR action planning with Zest Survey

Listen to managers and empower them to transform U Enseigne

U Enseigne, a cooperative of French supermarket retailers, embarked on a large-scale transformation project and needed to conduct an in-depth internal survey to gauge employee satisfaction and vision. Their challenge was to quickly launch this survey to thousands of employees and, crucially, enable managers to access and act on the results in a meaningful way. They partnered with the vendor Zest to utilize its Survey functionality for this initiative.

Zest provided a flexible and user-friendly survey tool that was configured and launched in just three weeks. The solution included detailed, anonymized analysis for managers and a predictive model to help create targeted HR action plans. This approach resulted in an exceptional 81% employee participation rate, with 91% of managers participating. Zest empowered U Enseigne's managers to take ownership of their team's results, directly supporting the company's goal of fostering a new participative management culture.

U Enseigne

Antoine Thoral

Director of Internal Communications, Employer Brand