Case Study: Itesoft strengthens feedback culture and employee engagement with Zest

Driving Digital Innovation at Itesoft with Zest

The customer, ITESOFT, a software publisher, sought to strengthen its internal feedback culture and improve communication and collaboration from a bottom-up approach. Their challenge was to find a digital solution that could make this often tedious process more engaging and effective for its employees. The company selected Zest to address this need.

The solution implemented by Zest transformed feedback into a simple and fun process through its user-friendly and gamified platform. ITESOFT specifically utilized the Poll module to regularly gauge employee opinions on various topics. The use of Zest led to an average survey participation rate of 65%, proof of its successful adoption. The vendor Zest became an indispensable tool for enhancing employee engagement, fostering genuine feedback, and enabling seamless communication across the company.

ITESOFT

Benoit Dufresne

HR Director