Case Study: Australie takes the pulse of remote teams with Zest

Australie - Customer Case Study

The customer, Australie, a communications and PR agency, faced the challenge of quickly adapting to remote work during a crisis. They needed to find new ways to preserve team connections and ensure employee well-being, while also requiring highly responsive support for their HR software implementation. They partnered with the vendor, Zest, to address these challenges.

Zest provided a reactive Client Success team for support and a platform to launch quick polls. This solution allowed Australie to successfully take the pulse of their teams, achieving a good participation rate. The results led them to ritualize this practice with polls every two weeks, giving them a clear picture of employee sentiment to take action. Zest enabled the agency to go fully remote while maintaining team connections.

Australie

Tiphaine Letroublon

HR Manager