Case Study: NTT DATA boosts employee benefits engagement with Zest

NTT DATA - Customer Case Study

The customer, NTT DATA UK, a major IT services provider with a large, geographically dispersed workforce, faced challenges with low engagement on its employee benefits platform from its previous provider, Staffcare. They sought a more effective solution and were introduced to the new platform from the vendor, Zest.

Zest implemented its employee benefits platform, impressing the customer with its functionality and flexible implementation. The vendor's team provided expert consulting and project management, leading to a successful migration. As a direct result, NTT DATA UK more than doubled its employee benefits engagement, from 40% in 2018 to 81% in 2019, and received significant internal recognition for the project's success.

NTT DATA

Chris Carter

Head of Reward