Case Study: Visma Spcs automates employee processes with Zervicepoint

Visma Spcs automates 17 processes with Zervicepoint

Visma Spcs, a provider of accounting, invoicing, and payroll management services, sought to improve the digital user experience for its employees by automating internal processes. The primary challenge was the complexity and time-consuming nature of these internal workflows, such as employee onboarding and hardware ordering. To address this, they partnered with the vendor Zervicepoint.

Using Zervicepoint, Visma Spcs automated 17 different internal processes, including new employee onboarding and the ordering of phones, computers, and headphones. This was achieved by mapping their underlying processes and utilizing Zervicepoint's automation capabilities and plugins like Product Catalog Sync. The solution made it significantly easier for employees to find what they need and follow orders from start to finish, creating a more friction-free everyday work life. Zervicepoint enabled the company to simplify complex procedures into single, automated forms.

Visma Spcs