Case Study: Länsstyrelsen streamlines meeting fika ordering with Zervicepoint

Länsstyrelsen automates fika ordering for meetings with Zervicepoint

Länsstyrelsen, a large Swedish government organization, faced a significant challenge in efficiently ordering "fika" (coffee break treats) for its numerous meetings. The manual process was a substantial hassle, causing confusion over vendors, delivery, billing, and pick-up. The vendor Zervicepoint provided an automated solution to streamline this ordering service.

Using Zervicepoint's automation, the solution automatically suggests suitable fika based on the meeting time and handles the entire order process. Orders are sent directly to a local bakery with all billing details and are delivered to the meeting room on time. This implementation by Zervicepoint eliminated the previous pain points, ensuring successful meetings and allowing employees to focus on their work.

Länsstyrelsen