Case Study: James Richardson achieves seconds‑level RPOs and minutes‑level RTOs for 24/7 retail ERP with Zerto

James Richardson finds BC/DR for Retail Applications Running a 24-hour Business

James Richardson is a duty‑free and retail operator with airport and city center outlets that recently deployed a mission‑critical ERP supporting 250 users and 5 TB of data. Because the ERP runs a 24/7 business (downtime costs about $100,000/hour), they needed enterprise‑class BC/DR that wouldn’t degrade application performance; snapshot‑based approaches caused unacceptable user impact and expanding bandwidth was not an option.

Working with Data Solutions Group, James Richardson adopted Zerto Virtual Replication as a DRaaS solution. The software‑only, hypervisor‑based replication installed non‑disruptively in under two hours and required minimal training (10–15 minutes), delivering RPOs of about 10 seconds and RTOs measured in minutes (as low as 5 minutes). The result was no production impact, no extra network bandwidth, lower total cost of ownership, and simplified, automated failover/failback that met aggressive SLAs.

James Richardson

Anup Mohan

IT Manager