Case Study: Baystate Health System achieves rapid, HIPAA-compliant disaster recovery and major cost savings with Zerto

Baystate Health System Keeps Health In Check With Zerto

Baystate Health System, a not-for-profit regional health care provider serving over 1,000,000 patients, was modernizing to a VMware software‑defined datacenter but lacked geodiversity and faced HIPAA-driven RTO requirements (under two hours) plus budget limits that prevented buying separate DR hardware. After a 2016 outage, the IT team sought a cost‑effective, compliant disaster recovery approach that fit their active‑active‑active design.

With guidance from VertitechIT, Baystate implemented US Signal’s DRaaS powered by Zerto Virtual Replication to replicate tier‑1 systems to US Signal’s Grand Rapids datacenter, gaining geodiversity, reserved compute on demand, a managed DR playbook, monthly health checks and biannual tests without new CAPEX. The result: 75 VMs and critical applications are protected, automated failover restored services in 11 minutes during testing, patient impact was minimal, and the organization achieved a resilient, managed BC/DR posture.

Baystate Health

David Miller

CTO