Case Study: Forest Rock achieves real-time remote monitoring and faster issue resolution with ZeroTier

Forest Rock cuts issue triage from 5 days to minutes with ZeroTier

Forest Rock, a UK-based IoT solutions provider for smart buildings, faced a challenge in maintaining real-time, secure visibility into the sensors monitoring energy usage across their clients' facilities. Without this remote insight, problems could escalate, leading to inefficiency and higher energy costs for their customers. They turned to ZeroTier for a solution.

By implementing ZeroTier, Forest Rock dramatically improved its response times. The vendor's solution reduced the time to triage and resolve issues from five days down to mere minutes. This measurable improvement allowed Forest Rock to enhance its customer service, enabling clients to securely view building statistics from anywhere in the world.

Forest Rock