Case Study: a leading call center achieves social distancing compliance with Zerone Consulting's AI workplace monitoring solution

a leading call center enforces 3-foot distancing with Zerone Consulting

The customer, a leading call center, faced the challenge of ensuring its 200+ employees adhered to social distancing protocols of three feet after resuming operations at 50% capacity. Zerone Consulting was engaged to address this need.

Zerone Consulting developed and implemented an AI-based workplace monitoring solution. This system used machine learning to analyze either live IP camera feeds or uploaded surveillance video to detect the distance between individuals and automatically report any breaches. The solution provided the call center with a consistent and automated method to ensure social distancing compliance was maintained on its premises.