Case Study: BostonSight creates a smoother, more intuitive FitConnect experience with ZeroDegrees Inc

BostonSight moves FitConnect forward ten years with ZeroDegrees Inc

BostonSight, a provider of custom scleral lenses, faced a challenge with its FitConnect web platform. The application was functional but complex, requiring extensive documentation and training for optometrists to use, which hindered business growth. ZeroDegrees Inc was engaged to address this usability issue.

ZeroDegrees Inc implemented a consumer-oriented approach to redesign the FitConnect application. The solution involved modernizing the user experience through usability testing, revamping the information architecture, and updating the visual design. The results were highly positive, with users describing the new platform as smooth, easy, and a significant decade-forward improvement that gave them confidence to use it without needing support.

BostonSight