Case Study: The Escape Game cuts bounce rates and improves email deliverability with ZeroBounce

The Escape Game cuts bounce rates from 0.47% to 0.08% with ZeroBounce

The Escape Game, a premier experiential entertainment company, faced a challenge with rising email bounce rates in their post-game workflow. This high volume of undeliverable emails threatened their sender reputation and their ability to quickly engage with guests. To address this, they implemented ZeroBounce's email verifier service integrated directly into their HubSpot platform.

By using ZeroBounce to automatically validate emails in real-time, The Escape Game filtered out invalid, catch-all, and risky addresses before sending. This solution drastically reduced their bounce rate from 0.47% to 0.08%. The integration provided by ZeroBounce improved overall email deliverability, protected their sender reputation, and allowed the team to confidently expand their customer communication without impacting the guest experience.

The Escape Game