Case Study: KFC speeds reporting and process changes with Zerion Software

KFC uses Zerion to streamline marketing initiatives, cutting response times down from weeks to days, track food temperatures and more

KFC has worked with Zerion Software in restaurants across the country since 2015. The company was using pen and paper to collect and work with data, but that approach was too slow for needs such as temperature tracking, picture taking, restaurant evaluations, and guides for new restaurant openings.

KFC turned to Zerion Software’s iFormBuilder mobile platform to speed up data collection and reporting. In one campaign review, a process that had previously taken approximately 6 weeks was completed in 4 days, allowing KFC to update its POS system across over 4,000 restaurants and act on findings much faster.

KFC

John Freeman

Sr. Manager of Operations