Case Study: City Heights Educational Collaborative cuts observation-to-feedback time from weeks to minutes with Zerion Software

City Heights Educational Collaborative - Customer Case Study

City Heights Educational Collaborative (CHEC), a partnership of San Diego Unified School District, San Diego State University, Price Charities and the San Diego Teachers Association, needed a better way to conduct classroom observations and deliver timely feedback. Their process relied on paper forms, binders and clipboards, creating long delays as observations were transcribed and uploaded to an online system—often resulting in teachers waiting weeks for reviews. Zerion Software’s iFormBuilder was brought in to address this bottleneck.

Zerion Software implemented iFormBuilder’s flexible mobile forms to replace paper workflows, cutting the observation-to-report cycle from weeks or days down to hours or minutes. The solution enabled instant reporting—principals can distribute a single report to all stakeholders with one button—improving accountability and delivering faster feedback to teachers. As a result, CHEC achieved much quicker turnaround on evaluations and more actionable classroom insights.

City Heights Educational Collaborative

Michael Corke

Director of Evaluation